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Our Office Team

Romy

Team Mascot

Amber

Lead Receptionist

Amber grew up in Chicago and received a B.A. photography before moving to Lansing. When she is not working, Amber enjoys experimental photography techniques, being able to relax, and spending time with family and friends.

Why did you become a veterinary professional?: “In order to help others care for their beloved pets. It’s a very rewarding career being able to help and see animals grow.”

Favorite animal: “Honestly, dogs. They are just full of unconditional love to give and are so incredibly rewarding to get to work with on a day to day basis.”

Favorite thing about working at PVH: “At PVH, there is such a positive family environment where everyone supports each other.”

Fun Fact: “My favorite actor is Anthony Hopkins. It’s a borderline obsession.”

Jodie

Lead Receptionist

Jodie grew up on the east side of the state in Metro Detroit. She graduated from Oakland University with a Bachelor of Science in Environmental Science with a specialization in Environmental Sustainability and Resource Management. Jodie is also an Associate Wildlife Biologist certified by The Wildlife Society. She has a special interest in animals, so she initially specialized in wildlife, and then moved on to working with companion animals.

Current role and responsibilities: “I am our Lead Receptionist! I do a little bit of everything, including checking clients in and out, and answering phones, emails, faxes and texts. I also do a bit of back office work, like ordering our Hill’s prescription diets, and checking in and entering inventory into our computer system. I am also in charge of reporting our controlled substance usage.”

Favorite Animal: “Dogs would be the obvious answer, and I feel the reason is pretty self-explanatory, but foxes are a close second!”

What do you enjoy when you’re not working? “I like to read, play video games, and binge watch the latest true crime or fantasy series. I also really like to spend time with my dogs – we train weekly, and often take weekend or day trips to dog shows for conformation and performance sports. My dogs especially like participating in barn hunt and lure coursing!”

Murphy

Customer Service Liason

Murphy grew up in Florida and Michigan. She is a mother and grandmother that loves animals. When she is not working, Murphy enjoys camping, fishing, cooking, and spending quality time with her kids and animals.

Own Pets: “Hades, a 3-Year-Old German Shepherd, and three cats – Thor, Loki, and Groot”

Favorite animal: “German Shepherd – They’re loyal, intelligent, beautiful and protective”

Favorite thing about working at PVH: “Everything. I have never experienced the sincerity and kindness of both the staff and bosses.”

If you could learn to do anything, what would you do?: “Scuba diving and exploring the ocean”

Maille

Receptionist

Maille grew up in Stockbridge with her parents and 3 siblings. She always had lots of cats growing up and has always loved them. Maille is currently a receptionist at PVH – she answers phones and assists clients at the front desk. When she is not at work, she really enjoys fostering kittens and playing video games.

Favorite Animal: “Cats. I’ve always had cats and I love them. I also really like ferrets.”

Why did you become a veterinary professional?: “I love animals. I enjoy helping people in need, and I LOVE being able to work with my mom.”

What do you like about working at PVH?: “I love working with my mom & all the other staff in general. I’ve met people here I’ll want to be friends with even after I don’t work here anymore. Everyone really cares and looks out for each other.”

What is the most inspiring part of your job?: “I love when animals with a chronic condition come in and we are able to do something to help when they haven’t had success elsewhere.”

If you could learn to do anything, what would it be?: “Fly. I want to be a bird.”

What 3 Traits define you?: “Pink, pink, pink. I really love pink. And cats.”

What is your favorite memory at PVH?: “Coming in on my day off to pick up 2 kittens who were brought in bordering alive and taking care of them & seeing them thrive.”

Amanda L.

Receptionist

Amanda grew up in Leslie, MI. She lives on a small hobby farm with her husband and three children. She started her career in human medicine before coming to work in Veterinary Medicine. When she is not working, Amanda enjoys spending time with her family and pets.

Number of Years in the Veterinary Industry: “3 years”

Favorite animal: “Otter – they are cute and curious.”
What do you like about working at PVH?: “The caring environment, interacting with clients and their pets.”

Courtney D.

Receptionist

Courtney has always lived in the Lansing area. She is the oldest of three and has been around animals her whole life. She used to be a member of 4H and has a zoology degree from MSU. Courtney is currently a receptionist at our clinic. When she is not working, Courtney enjoys collecting Disney pins and Winnie the Pooh items. She also enjoys helping homeless animals get on the road to being adopted, and of course watching them find their new homes.
What do you like about working at PVH?: “I love the positive atmosphere and that we all try and help each other succeed.”
What is the most inspiring part of your job?: “Helping both people and animals.”
What do you like about working at PVH?: “I love the positive atmosphere and that we all try and help each other succeed.”
What is your favorite quote?: “Sometimes the smallest things take up the most room in your heart” -Winnie the Pooh
What is your favorite animal?: “My favorite animal is a hippo. I love how adorable but incredibly dangerous they are. Semiaquatic animals are fascinating to me as a whole.”
Fun Fact about Courtney: She previously worked at Disney World and she plays trombone!

Emma

Receptionist

Emma is originally from the UK – from Durham, in the North East of England. She was a RVN, (Registered Veterinary Nurse), and specialized in emergency and critical care. She gave it all up to be an at home mom of 2. Emma is currently a receptionist at our clinic. When she is not working, Emma enjoys reading and pottery.
Own Pets?: “The funniest looking – must affectionate dog ever.”
What do you like about working at PVH?: “I am back to my roots after a long hiatus.”
Why did you become a veterinary professional?: “A great love and respect for all animals and nature.”
What 3 traits define you?: “Kindness, Care & Respect”
Favorite Quote: “It takes guts to be gentle and kind” (The Smiths)
Favorite Animal: “Birds and Cats. I very much identify with cats.”
If you could learn to do anything, what would it be?: “To fly (like a bird)”